Your Voice - making sure employees views are heard
18th April 2018
New direct communication channel with employees to enhance feedback, innovation and foster an inclusive culture at R&HA.
Your Voice is a web based app employees can download to their smart phone
It will provide quick access to news, updates, awards and see colleague feedback on surveys suggestions and points raised. With responses, comments and feedback posted either anonymously or named, it is designed to provide the freedom to give honest answers – so the senior management team can identify issues and resolve them more quickly than current means.
Better communication is a key priority
The senior management team has identified the need to develop stronger direct communications channels with everyone in the business. Whether it’s getting feedback on changes made or we are thinking of making – Your Voice will enable anyone working at R&HA to bypass the standard reporting channels and get right to the top - and Nigel Hayes - in a ‘one-to-one’ and one to all communication.
Communication challenges of a large workforce
With people in different roles, different sites – or just working different shifts - it’s a struggle to ensure everyone has access to the same news and information. When asked, most people didn’t want to be communicated with via email, they preferred clear, concise and engaging communications. Like social media, where they can dip in and out, at a time that suits them, and pick-up or comment on anything that’s happened during the interim.
What’s in it for customers?
Happy, more engaged, informed and empowered frontline employees are better equipped to serve the customer efficiently and effectively (22% higher productivity, according to a new meta-analysis of 1.4 million employees conducted by the Gallup Organisation).
A more organised, improved approach of collaboration - and a common technology to get innovative ideas direct from the shop floor, where the work is done - will accelerate the implementation of good ideas and best practice. It reshapes our whole relationship with the workforce and drives a focus on continual improvement for the customer.
With the outcome of significant cost savings whilst creating an inclusive culture, with reduced risk through more timely communications. Our aim is for a more motivated workforce, with higher retention levels – so we can continue to make our business a better place to work.
All you need to do is register online at www.rh-automotive.co.uk/yourvoice.
Registration go live date commences on Sunday April 22nd 2018 at 3pm. We look forward to your registration.
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Here’s how the 360 onsite logistics audit and assessment works!
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Contact us for a FREE ‘on site' logistics audit – carried out under a non disclosure agreement - our findings will be reported in full confidence and will provide a detailed analysis of where savings and improvements can be made.
There’s only one condition - you must be UK based and be operating in the automotive sector, with a head count of around 25 - 30 or more operating in logistics roles.