Rudolph and Hellmann Automotive – Guaranteed Customer Satisfaction - from Production to Despatch
18th June 2013
Rudolph and Hellmann Automotive – Guaranteed Customer Satisfaction - from Production to Despatch
Once again a robust Rudolph and Hellmann Automotive process passes in depth scrutiny and clearly delights our customer.
Just as Rudolph and Hellmann must follow our own processes and procedures, the same goes for our customers.
One of our valued clients recently performed a quality audit on our picking, labelling and delivery operation. As Rudolph and Hellmann Automotive play a key logistics role in their business, it is essential we conform to their quality management system.
Quote from the client’s Quality Manager: “I could not find any fails or deviations on the labelling/part identification”
Following a rigorous review, we are delighted that our client’s Quality Manager was impressed. The process we implemented is the most robust process available in the industry and no improvement is required.
Guaranteed Customer Satisfaction
Congratulations to the team at our Darlaston operation and also to the Quality Planning team who develop our systems and processes. All of which goes to prove that quality is a team gain. Every part of the supply chain needs to operate at the highest level if our customer and our customer’s customers are to get the service end users demand.
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Here’s how the 360 onsite logistics audit and assessment works!
Put us to the test, what have you got to lose?
Contact us for a FREE ‘on site' logistics audit – carried out under a non disclosure agreement - our findings will be reported in full confidence and will provide a detailed analysis of where savings and improvements can be made.
There’s only one condition - you must be UK based and be operating in the automotive sector, with a head count of around 25 - 30 or more operating in logistics roles.