Enhancing our agility, resilience, and optimising performance

4th September 2023

How R&HA as an organisation manages change effectively so that positive practices stick

Understanding the challenge

Whether we're transforming activities due new operational requirements, undertaking a one off project, or simply implementing a continuous improvement review - it starts by understanding the challenge and clarifying the objectives.

Continuous improvement focuses on making small, incremental improvements to our processes

Continuous improvement involves the ongoing improvements to processes and products that result in incremental improvements, cost savings, and productivity enhancements. Seeking these incremental improvements for continuous improvement is part of everyone's job at R&HA. It's usually met with less resistance as the changes are small and is supported by a culture that encourages all employees to look for ways to enhance the business's operations. This includes suggesting ideas to improve efficiencies, evaluating current processes, and finding opportunities to cut unproductive work.

Four Principles of Continuous Improvement:

1. Shift focus from fixing to enhancing and progressing
2. Recognise the value of existing best practices
3. Emphasise the significance of behaviour change over process change
4. Embrace failure as a sign of taking risks and pursuing innovation

Change management is a standalone business process for improving organisational performance

Change management is a systematic activity that helps companies transform their processes, embrace new technologies, and optimise resources. It requires dedication, involvement of employees at all levels, and constant communication. Transformational change is strategy-driven and stems from the top of the organisation. However, its success is dependant upon how to motivate your people to accept and achieve change. Employees might oppose the change if you don’t communicate the goals clearly. Which is why we co-create transformation initiatives with our workforce rather than force them to change.

Four Principles of change management:

1. Clarify the concept and scope of change management
2. Set up clear roles and workflows
3. Outline the process for requesting change and post-implementation activities
4. Implement effective measures to monitor, control, and sustain change

Change management and continuous improvement

We are expert in engaged change management and continuous improvement, and optimising performance through the adoption of positive practices. The journey begins by understanding the challenge at hand and clearly defining objectives in operational transformations, project implementations, and continuous improvement initiatives. Within the organisational culture of R&HA, continuous improvement is deeply ingrained, emphasising the importance of incremental enhancements in processes, products, and efficiencies. We ensure that change initiatives are purposeful, well-structured, and continuously evaluated for their impact on performance and growth.

Here’s how the 360 onsite logistics audit and assessment works!

Put us to the test, what have you got to lose?

Contact us for a FREE ‘on site' logistics audit – carried out under a non disclosure agreement - our findings will be reported in full confidence and will provide a detailed analysis of where savings and improvements can be made.

_{There’s only one condition - you must be UK based and be operating in the automotive sector, with a head count of around 25 - 30 or more operating in logistics roles.}